Welcome to
London's Premier Managed IT Services Partner - Empowering Businesses with Seamless Technology Solutions
At FatMac, we provide comprehensive managed IT services tailored to small and medium-sized businesses in London and the South-East, from SOHO (Small Office/Home Office) setups to organisations and departments with up to 50 users. We also proudly support freelancers, individuals, and organisations in the educational and charitable sectors.
With expertise in Apple, *nix and Microsoft ecosystems, we specialise in managing mixed Mac-Windows environments, ensuring seamless integration and maximum productivity.
As an independent, family-run business, we are dedicated to offering reliable, transparent consultancy, meticulous planning, and efficient project management. Our partnerships span industry-leading brands, including Apple, Microsoft, Adobe, and niche solution providers like Kerio and 3CX, enabling us to deliver cutting-edge hardware and software solutions.
Our unique combination of technical expertise, product knowledge, and a personable approach ensures your IT infrastructure operates smoothly while optimising your operational costs.
We offer tailored IT support to meet your unique needs. Let us help you unlock the full potential of your technology -
As a business owner or department manager, you know when your IT systems aren't meeting expectations or when an upgrade is long overdue. However, identifying the right solution and implementing it effectively can be a challenge. That's where FatMac, your trusted IT partner in London and the South-East, steps in.
We specialise in delivering bespoke IT solutions for Mac, Windows, and mixed environments. Whether you need responsive, on-demand IT support for unexpected issues or a fully managed IT service that includes budgeting, installation, and ongoing maintenance, FatMac has you covered. Many of our London-based business customers start with our on-demand services and, over time, transition to managed support as they experience our reliability and as their needs evolve.
As an independent, family-run business, we collaborate with industry leaders, including Apple, Microsoft, HP, Dell, Adobe, VMware, Veeam, Kerio, and 3CX, to deliver cutting-edge solutions. Our independence ensures we recommend the best value-for-money options tailored to your business needs.
We offer comprehensive, SLA-backed support through telephone, email, remote assistance, and on-site visits—whether at your branch, main office, or home.
Our honest consultancy and transparent advice guarantee you make informed decisions for your business. Coupled with our extensive technical expertise, we ensure your IT infrastructure runs smoothly and efficiently, keeping costs low while maximising performance.
Our process begins with an in-depth conversation to understand your goals, address your questions, and craft a clear strategy and actionable plan. This initial stage lays the groundwork for a successful project, ensuring every step is guided by your specific needs and objectives.
Our discovery phase seamlessly informs our design process, where we brainstorm and develop customised solutions for your specific needs. Whether it's creating a new network, configuring a server environment, or planning a client deployment, every aspect is meticulously analysed and thoughtfully designed.
In the final step, we present you with our detailed recommendations, including a fully costed breakdown and a clear timeline for implementation. Once approved, the project is meticulously managed to ensure every stage is executed smoothly and delivered to completion.
FatMac is proud to have established successful partnerships with local educational and charitable organisations, including performing arts schools, media-focused secondary schools, universities, and charities across London and the South-East.
These institutions have unique IT support requirements. With less traditional infrastructure, an emphasis on mobile devices like iPads, and a higher degree of device uniformity, their IT systems must be standardised for streamlined deployment while remaining robust and versatile to handle constant use.
FatMac brings extensive expertise in providing tailored IT solutions for educational and charitable organisations. From initial consultancy and budgeting to procurement, installation, and ongoing maintenance, we ensure your infrastructure, hardware, and software—including servers and workstations—are optimally configured and maintained.
We are privileged to support renowned institutions, including several constituent colleges of the University of London, such as Royal Holloway, King's College London, and Queen Mary and Westfield. Additionally, we assist staff members on an individual basis.
A highlight of our work was contributing to the IT support that helped Royal Holloway's Department of Music secure the first-ever Regius Professorship of Music, awarded by the Queen and the Duke of Edinburgh in 2014.
From the very beginning, FatMac has proudly supported SOHO users—freelancers, small office teams, and home-based businesses. This foundation has given us unparalleled confidence in managing these environments, from single-person setups to growing micro and small businesses.
These businesses are often owner-operated, working within tighter budgets and requiring rapid turnaround times, from consultation to delivery.
Our fully-tiered support desk ensures swift resolution of any technical issues, while our extensive technical expertise enables us to quote for and source a wide range of hardware and software solutions. We're committed to meeting the most challenging budgets and deadlines.
Our personable approach and commitment to transparency have earned us the loyalty of many small business clients. Over time, many of these businesses have grown into medium and large enterprises, and we're proud to continue supporting them every step of the way.
A few of our customers...
Application Support
Mac Integration
Mixed Network
Cloud Archiving
Server Support
Web & Email Hosting
Educational Environment
Mixed Mass Deployment
Server Support
Databasing
Network Support
Server Support
Active Directory
Mass iMac Deployment
Remote Management
Cloud Services
Files Services
Network Support
EPOS
Stock Management
Retail Installation
Active Directory
File Server Support
Helpdesk Services
Active Directory
Pro-Audio Support
Remote Management
Mac/Windows Integration
Managed Profiles
Technical Training
Cloud Backups & Archiving
Networking
Helpdesk Services
Active Directory
Application Support
Creative Department
Cloud Hosting
Helpdesk Services
Web & Email Support
Use the contact form below to get in touch or give us a call on the below number!
Fancy a chat?
Drop us a line on;
+44 (0)20 8659 5931
or
info@fatmac.co.uk